Shipping policy

At a glance

Shipping to: United States only
Shipping cost: free on orders of $100 or more; from $4.95 for smaller orders
Production time: 2–5 business days
Shipping time: 3–8 business days after your order ships
Total delivery time: usually 7–18 days from the day you order
Tracking: included with every order

Where We Ship

We ship to the United States only. We are not able to ship to addresses outside the United States at this time.

Free Shipping to the United States

Enjoy free shipping on all U.S. orders of $100 or more (before taxes). For orders under $100, shipping starts at $4.95 and is calculated at checkout based on your order. You’ll always see the full shipping cost before you complete your purchase.

Production Time

Since everything at Nabi kids is made to order, please allow 2–5 business days for production before your order ships. This is separate from shipping time. Business days are Monday to Friday, excluding U.S. holidays. Orders placed on weekends or holidays begin production on the next business day.

Shipping Time

Once your order ships, delivery within the United States takes 3–8 business days. Production and shipping together usually take 7–18 days from the day you place your order. The estimated delivery window for your order is shown on each product page.

Delivery times are estimates, not guarantees. They may be affected by carrier delays, weather, peak holiday periods or other events outside our control. If you need an order by a specific date, we recommend ordering early.

Sales Tax

Applicable U.S. sales tax is calculated and shown at checkout. Because your order ships within the United States, there are no import duties or customs fees.

Order Tracking

As soon as your order ships, we’ll email you a shipping confirmation with a tracking number and link. Tracking information may take up to 24–48 hours to update after you receive it.

Can I cancel or change my order?

Because production starts quickly, we can only accommodate changes or cancellations within a short window after ordering. Email us as soon as possible at contact@nabikids.com if you need to make a change. Once printing has started, we can’t promise that changes or cancellations are still possible.

Address Accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address as long as your order hasn’t gone into production.

Lost or Delayed Packages

If your package hasn’t arrived within the expected delivery window, email us at contact@nabikids.com with your order number and we’ll help track it down with the carrier.

Damaged or Incorrect Items

If something arrives damaged or isn’t what you ordered, see our Refund Policy. You have 30 days from delivery, and we will replace or refund at no cost to you.